St Helens Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, such as:

How We Handle Your Data

Your personal information is used for these purposes:

• Service Provision in St Helens:
  • Managing your vehicle rental bookings and agreements is a key priority. We verify your identity to confirm compliance with our rental criteria. Our team oversees the vehicle collection and return procedures, ensuring a seamless experience. Additionally, we handle payment processing, including deposits and any associated charges.
• Client Communication (Contractual Obligations and Legitimate Interests):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Needs:
  • Evaluating website traffic to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to local laws, tax obligations, and regulations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

3. Data Sharing Practices

Sharing Your Information

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are legally bound to safeguard your information.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We adopt suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security assessments. Nevertheless, no method of internet transmission or electronic storage can be guaranteed as fully secure.

Data Storage Policy

We keep your personal information only for the time needed to achieve the purposes it was collected for, including compliance with legal, accounting, or reporting obligations. The duration for which we retain information depends on the specific type of data and the circumstances involved in its processing.

Your Rights in St Helens

Your rights under UK data protection law in St Helens

• Accessing Your Information: Obtain a copy of your personal information records.

To exercise your rights, contact us using the details below.

Cookies and Data Tracking

Our website utilizes cookies and related technologies to improve your browsing experience, monitor site traffic, and tailor content to your interests. You have the option to manage your cookie preferences directly through your browser settings.

8. Updates to Policy

We may revise this Privacy Policy from time to time to align with our operational practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our privacy practices.

Contact Us Today

For inquiries regarding our Privacy Policy or data practices, please reach out: